Mashreq Bank Partners With Avaya And Koopid To Bring AI To The Heart Of Customer Experience

Mashreq has partnered with Avaya Holdings Corp.  and Koopid to create a new banking experience that represents a giant leap forward for customer experience, including self-service capabilities, with the region’s first digital engagement banking bot. The new system, which acts as a visual and conversational virtual assistant, enables Mashreq customers…