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Salesforce Report: 93% of service teams in UAE are using or evaluating AI
Salesforce, the global leader in CRM, has released the new State of Service report, sharing insights from over 5,500 service professionals across 30 countries — including 100 from UAE. The report covers the priorities, challenges, and strategies shaping customer service, including how service teams are tapping AI and data to…
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Source: Salesforce