Comment & Analysis
Retail Banking
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Customer Service “Biggest” Challenge For UAE Banks – Senior Official
Customer service remains a key challenge for banks in the UAE, but a lot of effort is being directed into addressing the issue, a senior banker has said. “I’ll admit that the UAE’s banking industry is not exactly the benchmark for excellent customer service,” said Suvo Sarkar, general manager, Retail…
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Click here to read the full story: Gulf Business