Social media is the new complaint box for unhappy customers
For nearly two months Pakistani expat Kashif Naeem chased the customer care service of a bank in Abu Dhabi to reverse an overcharged credit card payment. When numerous calls and emails proved a futile exercise, he took to Twitter and ranted. In less than 20 minutes, Naeem got the first…
Continue Reading
Subscribe to unlock the full article and access premium financial content.
Click here to read the full story: Gulf News